Privacy Policy

This Privacy Policy applies to ExpressMock, including the website at expressmock.in, our examination-preparation content and services, and communications with us.

ExpressMock is a subsidiary of Dhamarikar Group of Business, Village Dhamari, Taluka Shirur, Pune, Maharashtra, India. References in this policy to “ExpressMock”, “we”, “us” or “our” mean ExpressMock in connection with the services covered by this policy.

Some examination, account, subscription and payment functions are provided through third-party services as explained below. Their own privacy notices may also apply when you use those services.

Depending on how you use ExpressMock and the services you choose, personal data processed in connection with the service may include:

• Identity and contact information: name, email address, mobile number and information you provide when contacting support;
• Account information: account identifiers and information associated with access to examination services;
• Examination information: enrolled tests or test series, attempts, answers, scores, results, progress and related activity where those functions are used;
• Subscription and transaction information: purchase, subscription, payment status, transaction reference and related records, where applicable. Full payment-card credentials are processed by the relevant payment service and are not collected through the ExpressMock public website;
• Communications: messages, requests, feedback and information you voluntarily provide to us; and
• Technical information: IP address, browser or device type, operating system, requested pages, referring information, dates and times, and security or diagnostic logs that may be generated when the service is accessed.

Please do not send passwords, payment-card credentials or unnecessary sensitive personal information through general support communications.

Personal data may be processed, as applicable, to:

• provide and operate ExpressMock and requested examination-preparation services;
• enable account access, authentication and examination functionality;
• administer tests, attempts, scores, results, subscriptions and purchases;
• respond to support, privacy and other communications;
• maintain security, prevent misuse, diagnose faults and protect service reliability;
• maintain records reasonably necessary for transactions, disputes and service administration; and
• comply with applicable legal obligations and lawful requests.

Where processing is based on your consent, you may withdraw that consent using the relevant service controls or by contacting us. Withdrawal does not affect processing already lawfully carried out and may affect our ability to provide a service that requires the relevant information.

ExpressMock uses Testpress as a third-party examination and learning platform for functions that may include student and administrator authentication, account management, examination delivery, test attempts, answers, scores, results, subscriptions, purchases and related learning services.

When you select Student Login, Get Started, a test series, a purchase option or another function that uses Testpress, you may be directed to the ExpressMock service provided through Testpress at expressmock.testpress.in. Information you provide or generate there may be processed by Testpress for providing those functions.

ExpressMock does not collect Testpress passwords or full payment-card credentials through the public ExpressMock website. Testpress and payment services involved in transactions may process information under their own applicable privacy notices and terms.

You can read the Testpress Privacy Policy for information about Testpress’s privacy practices.

When you access ExpressMock, hosting, delivery, security and other technical service providers may automatically generate ordinary server, security and diagnostic information. This may include an IP address, browser and device information, operating system, referring page, requested pages or assets, timestamps, error information and indicators relevant to preventing abuse or maintaining security.

We use such information where necessary to deliver pages, maintain availability, investigate errors, protect the service and understand technical performance. ExpressMock does not claim to collect your precise GPS location through the public website.

ExpressMock and services used to deliver or protect its functionality may use cookies, local storage or similar technologies that are necessary for functions such as authentication, security, session management, preferences or reliable service delivery.

If non-essential analytics, advertising or similar technologies are introduced, information about their purposes and any consent choices required by applicable law will be provided through the relevant notice or controls.

We do not sell personal data. Personal data may be shared or made available only where reasonably necessary for the purposes described in this policy, including with:

• Testpress, for examination, account, authentication, subscription and related learning-platform functions;
• payment service providers, where necessary to process a transaction or confirm payment;
• hosting, infrastructure, delivery and security providers, where necessary to operate, protect and deliver the service;
• support or communications providers, if used to receive or respond to user communications;
• professional advisers, where reasonably necessary for legal, accounting, security or other professional purposes;
• government, regulatory, judicial or law-enforcement authorities, where disclosure is required or permitted by applicable law; and
• a lawful business successor, where relevant to a merger, restructuring, acquisition or transfer of the relevant business, subject to applicable law.

Service providers are expected to process information only for appropriate service purposes and subject to applicable contractual and legal obligations.

Where a paid ExpressMock product or subscription is offered through the examination platform, payment processing may be carried out by the payment service available through that platform. Payment providers may collect information necessary to complete and verify the transaction.

ExpressMock does not ask users to send full card numbers, CVV or similar payment credentials through general support communications. Payment information submitted directly to a payment provider is governed by that provider’s applicable privacy notice and terms.

Personal data is retained only for as long as reasonably necessary for the purpose for which it is processed, including providing the requested service, maintaining necessary transaction or examination records, security, resolving disputes and complying with applicable law.

Retention periods may differ depending on the type of information and the service involved. Information processed by Testpress, payment providers or other service providers may also be subject to their applicable retention practices and legal obligations.

ExpressMock takes reasonable technical and organisational measures appropriate to the nature of the service and information to protect personal data against unauthorised access, disclosure, alteration, loss or misuse. Relevant service providers may also maintain safeguards for information processed through their services.

No method of transmission or storage can be guaranteed to be completely secure. Users should protect their account credentials, use trusted devices and networks where appropriate, and promptly report suspected unauthorised account activity.

Subject to applicable law, you may have rights concerning personal data processed about you, including rights to obtain information about processing, request correction or completion of inaccurate information, request erasure where applicable, withdraw consent where processing depends on consent, and seek grievance redressal.

To make a privacy request concerning ExpressMock, email support@expressmock.com. We may take reasonable steps to verify that the request relates to you before acting on it.

Requests concerning information held within a Testpress account or a payment service may require coordination with the relevant provider. ExpressMock will direct or assist with such requests where appropriate to the service relationship and applicable law.

ExpressMock provides examination-preparation services that may be relevant to users of different ages. Where applicable law requires verifiable consent from a parent or lawful guardian before processing a child’s personal data, such processing must occur only with the required consent or another legally permitted basis.

ExpressMock does not knowingly use the public website to conduct behavioural monitoring of children or targeted advertising directed at children. A parent or lawful guardian who believes that a child’s personal data has been processed contrary to applicable requirements may contact us using the details below.

ExpressMock may contain links to websites or services operated by other organisations. When you leave ExpressMock or use a separately operated service, that organisation’s privacy notice and terms may govern its processing of your information.

A link to an external service does not make ExpressMock responsible for that service’s independent privacy practices. We encourage users to read the applicable privacy information before providing personal data to another service.

We may update this Privacy Policy when our services, data practices or legal obligations change. The current version will be posted on this page and will display its effective date. Where applicable law requires additional notice or consent for a change, we will provide it through an appropriate channel.

For questions about this Privacy Policy, requests concerning your personal data, consent withdrawal or a privacy grievance, contact:

Please provide enough information for us to understand and address the request. We may ask for reasonable information to verify identity where necessary to protect personal data from unauthorised disclosure or alteration.